Business identification
- Name
- CargaCell (trade name)
- Website operator
- FREDDY ANGEL POLL GARCIA
- VAT
- ESZ3914368A
- Tax ID
- Z3914368A
- Address
- Escandón 6 3A, 28021 Madrid, Spain
Legal documentation
CARGACELL legal notice
Identification details of the self-employed operator of this website and the policies applicable to top-up and balance purchases within the platform.
Refund policy
All top-up sales are final and non-refundable except in cases of proven processing error.
If you believe there has been an incorrect charge, contact support from the contact page and provide the payment reference for review.
Last updated: 9/1/2026
Professional activity
CargaCell is the trade name used by Freddy Angel Poll Garcia, a self-employed professional in Spain, to sell prepaid mobile top-ups and related digital services through this website. At present, the public catalog is focused on Cuban mobile lines. CargaCell is not a telecom operator and does not issue top-ups directly to Cuban lines. Fulfillment is carried out through DT One, a service provider that maintains the connection with ETECSA.
Terms of use and account balance
The user may add balance to their personal Cargacell account using the authorized payment methods.
The added balance is considered an advance payment for future services.
Said balance may only be redeemed for top-up products available on the platform.
The balance is non-refundable and non-exchangeable for cash, unless required by applicable law.
Data protection (GDPR)
In accordance with Regulation (EU) 2016/679 (GDPR) and Organic Law 3/2018 (LOPDGDD), personal data provided by the user will be processed by Freddy Angel Poll García for the purpose of managing top-up purchases and maintaining their customer account.
The user has the right to access, rectify and delete their data by writing to the email address indicated above.
Jurisdiction and applicable law
For the resolution of all disputes or matters related to this website or the activities carried out therein, Spanish law shall apply, to which the parties expressly submit, with the Courts and Tribunals of the city of Madrid being competent to resolve all disputes arising from or related to its use.